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Domineys Dorset Holiday Cottages Terms and Conditions.

Payment -

A deposit of 25% of the rental is payable on booking. Provisional, email or telephone bookings from the UK are held for five working days, while those from abroad are held for a period by agreement at the time. The balance of rental is payable one month prior to arrival. Non-receipt of payment of the balance one month in advance will be deemed to be a cancellation of the booking. For bookings made less than one month in advance the total amount is payable on booking. If we are unable to provide accommodation booked in good faith, our liability is limited to returning the moneys paid.

Payments can be made by cheque, made out to ‘Mrs J D Gueterbock’, or bank transfer to our account at NatWest, Dorchester, Dorset DT1 1DW, A/c number 69684146, Bank code 60-07-01.

Overseas visitors -
(in order to minimise bank charges) are requested to pay by International Giro or by sterling cheque drawn on a main UK bank, as advised by your own bank.

A refundable cash deposit of £20 is payable on arrival. Electricity (first £10 are free) and firewood charges are paid on departure. Please pay the milkman before departure.

Cancellation -

In the event of you needing to cancel your holiday, we shall try to relet. If this is possible your money will be refunded less a £25 handling charge. If we are unable to relet then none of the monies paid can be refunded.
We advise you to take out cancellation insurance; an application form will be enclosed with the acknowledgement of your booking deposit.

Arrival and Departure -

Guests are requested to arrive after 4 pm and the latest time for departure is 10 am.

Booking Liability -

The person signing the booking form is responsible for all members of the party and should ensure they are aware of the conditions of hire and that these are adhered to. The number of people must never exceed the number stated on the booking form. Safety, security and car park notices must be observed at all times. Babies and children over five years of age are welcome. We regret that pets are not allowed.

Responsibility -

Amenities are used entirely at the users risk and no responsibility can be accepted for injury, loss, and or damage including to motor vehicles. For your safety and enjoyment guests must make themselves fully conversant with the property, grounds and any possible hazards. Guests must refrain from causing a nuisance to others. The swimming pool made available to guests is unsupervised and guests swim at their own risk. A responsible adult must supervise all children near or in the swimming pool..

Damage or Breakages -

These must be reported and are the responsibility of the person who booked. Full replacement costs including cleaning and specialist services shall be payable on demand. The cottage is cared for meticulously and should be left in the same condition as you found it on arrival. The owners cannot accept liability for happenings outside their control, such as breakdown of domestic appliances, plumbing, wiring, power cuts or invasions of pests. The owners reserve the right to enter the property at any reasonable time if there is reason to believe that safety is at risk or to carry out maintenance or repairs. Any complaint must be made at the time and in writing if you wish it to be looked into. No correspondence will be entered into with anyone unless this procedure has been adhered to.
Our policy is to make continuous improvements and what is offered may change.

Our aim is that holidays at Domineys should be enjoyable for everyone. We very much appreciate your co-operation in achieving this aim.

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